---
description: Compare LiveChat vs Target First. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
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title: LiveChat vs Target First Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Target First](https://www.capterra.ie/compare/62194/212607/livechat/vs/target-first)

# Compare LiveChat vs Target First

Canonical: https://www.capterra.ie/compare/62194/212607/livechat/vs/target-first

> Detailed comparison between LiveChat and Target First. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Target First |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 1715 | 10 |
| **Starting Price** | US$25.00 | €39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Target First

All B2C or B2B companies that look for a full range solution to get in touch with their website visitors when they want, with the right channel and with the good message.

## Key features

### LiveChat

- API
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customisable Branding
- Email Management
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics

### Target First

- API
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customisable Branding
- Email Management
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics

## Links

- [View LiveChat Profile](https://www.capterra.ie/software/62194/livechat)
- [View Target First Profile](https://www.capterra.ie/software/212607/target-first)
- [View Original Comparison](https://www.capterra.ie/compare/62194/212607/livechat/vs/target-first)

-----

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