---
description: Compare LiveChat vs Conversational Cloud. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
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title: LiveChat vs Conversational Cloud Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [LiveChat \<span\>vs\</span\> Conversational Cloud](https://www.capterra.ie/compare/62194/133021/livechat/vs/conversational-cloud)

# Compare LiveChat vs Conversational Cloud

Canonical: https://www.capterra.ie/compare/62194/133021/livechat/vs/conversational-cloud

> Detailed comparison between LiveChat and Conversational Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Conversational Cloud |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 1723 | 41 |
| **Starting Price** | US$25.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Conversational Cloud

Businesses of all sizes who are looking to transform how they communicate with their consumers to increase sales \&amp; improve customer care through web chat, SMS, Apple Business Chat, WhatsApp, and more.

## Key features

### LiveChat

- API
- CRM
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Reporting
- Screen Sharing
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Conversational Cloud

- API
- CRM
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Reporting
- Screen Sharing
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveChat Profile](https://www.capterra.ie/software/62194/livechat)
- [View Conversational Cloud Profile](https://www.capterra.ie/software/133021/conversational-cloud)
- [View Original Comparison](https://www.capterra.ie/compare/62194/133021/livechat/vs/conversational-cloud)

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