---
description: Compare LiveChat vs Mojo Helpdesk. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Mojo Helpdesk Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveChat \<span\>vs\</span\> Mojo Helpdesk](https://www.capterra.ie/compare/62194/128650/livechat/vs/mojo-helpdesk)

# Compare LiveChat vs Mojo Helpdesk

Canonical: https://www.capterra.ie/compare/62194/128650/livechat/vs/mojo-helpdesk

> Detailed comparison between LiveChat and Mojo Helpdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Mojo Helpdesk |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 1715 | 74 |
| **Starting Price** | US$25.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Mojo Helpdesk

Mojo Helpdesk is an easy-to-use cloud ticket tracking that helps companies provide superior employee \&amp; customer service at a lower cost. Use Mojo Helpdesk to serve your customers and employees daily.

## Key features

### LiveChat

- API
- Access Controls/Permissions
- Alerts/Escalation
- Call Centre Management
- Customisable Branding
- Dashboard
- Email Management
- Email Templates
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

### Mojo Helpdesk

- API
- Access Controls/Permissions
- Alerts/Escalation
- Call Centre Management
- Customisable Branding
- Dashboard
- Email Management
- Email Templates
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

## Links

- [View LiveChat Profile](https://www.capterra.ie/software/62194/livechat)
- [View Mojo Helpdesk Profile](https://www.capterra.ie/software/128650/mojo-helpdesk)
- [View Original Comparison](https://www.capterra.ie/compare/62194/128650/livechat/vs/mojo-helpdesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs Mojo Helpdesk Comparison - Capterra Ireland 2026","description":"Compare LiveChat vs Mojo Helpdesk. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/62194/128650/livechat/vs/mojo-helpdesk","about":[{"@id":"https://www.capterra.ie/software/62194/livechat#software"},{"@id":"https://www.capterra.ie/software/128650/mojo-helpdesk#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/62194/128650/livechat/vs/mojo-helpdesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ie/compare/62194/128650/livechat/vs/mojo-helpdesk#webpage","isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"LiveChat","description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.capterra.ie/software/62194/livechat","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/62194/livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Mojo Helpdesk","description":"Mojo Helpdesk is an easy-to-use cloud-based help desk ticketing system that allows businesses to provide superior employee &amp; customer service. Mojo moves customer and employee support requests from email to an all-in-one solution that is enjoyed by over 2.5 million happy customers.\n\nPerfect for any customer service team, or IT service desk, Mojo Helpdesk is used by a variety of E-commerce businesses, education, government, and healthcare organizations to provide excellent support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/df0935b3-805b-4447-9104-b1d0e0bc78c9.jpeg","url":"https://www.capterra.ie/software/128650/mojo-helpdesk","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/128650/mojo-helpdesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":74},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"LiveChat vs Mojo Helpdesk","position":3,"item":"https://www.capterra.ie/compare/62194/128650/livechat/vs/mojo-helpdesk","@type":"ListItem"}],"@id":"https://www.capterra.ie/compare/62194/128650/livechat/vs/mojo-helpdesk#breadcrumblist"}]}
</script>