---
description: Compare LiveChat vs Amphis Customer. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Amphis Customer Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Amphis Customer](https://www.capterra.ie/compare/62194/103263/livechat/vs/amphis-customer)

# Compare LiveChat vs Amphis Customer

Canonical: https://www.capterra.ie/compare/62194/103263/livechat/vs/amphis-customer

> Detailed comparison between LiveChat and Amphis Customer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Amphis Customer |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 1715 | 2 |
| **Starting Price** | US$25.00 | £199.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Amphis Customer

Any small to medium businesses that want to save time, get organized, and have all their customer data and documents in one place where all users on the network can access it.

## Key features

### LiveChat

- CRM
- Contact Management
- Customer History
- Customisable Templates
- Deal Management
- Document Storage
- Email Marketing
- Interaction Tracking
- Internal Chat Integration
- Lead Management
- Mobile Access
- Monitoring
- Real-Time Data
- Reminders
- Segmentation
- Support Ticket Management
- Task Automation
- Transfers/Routing
- Web-based Deployment

### Amphis Customer

- CRM
- Contact Management
- Credit Note
- Customer History
- Customisable Templates
- Document Storage
- Email Marketing
- Interaction Tracking
- Internal Chat Integration
- Lead Management
- Mobile Access
- Reminders
- Segmentation

## Links

- [View LiveChat Profile](https://www.capterra.ie/software/62194/livechat)
- [View Amphis Customer Profile](https://www.capterra.ie/software/103263/amphis-customer)
- [View Original Comparison](https://www.capterra.ie/compare/62194/103263/livechat/vs/amphis-customer)

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