Asterisk vs Enghouse Contact Center

US$595.00

US$65.00/month

• Ease of Use

  3.5 (44)

• Features & Functionality

  4.6 (44)

• Customer Service

  3.4 (44)

• Value for Money

  4.8 (44)

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• Ease of Use

  4.7 (21)

• Features & Functionality

  4.3 (21)

• Customer Service

  4.4 (21)

• Value for Money

  4.2 (21)

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Telephony solution that enables businesses to manage activities across public switched telephone network (PSTN), voice over Internet Protocol (VoIP) networks, and more.

Full Market Coverage: from 10-1000's of agents. Verticals include: FI, Healthcare, Gov’t, Public Sector, Utilities, Education, eCommerce & Retail, Manufacturing, Transportation & Logistics, Service

• API
• Auto-Dialer
• Automatic Call Distribution
• Call Centre Management
• Call Logging
• Call Monitoring
• Call Routing
• Computer Telephony Integration
• Predictive Dialer
• Reporting/Analytics

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• API
• Auto-Dialer
• Automatic Call Distribution
• Call Centre Management
• Call Logging
• Call Monitoring
• Call Routing
• Computer Telephony Integration
• Predictive Dialer
• Reporting/Analytics

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat