15 years helping Irish businesses
choose better software

Asterisk vs Enghouse Contact Center

US$595.00
US$65.00/month

Overall

4.5 (43)

Overall

4.5 (21)
Telephony solution that enables businesses to manage activities across public switched telephone network (PSTN), voice over Internet Protocol (VoIP) networks, and more.
Full Market Coverage: from 10-1000's of agents. Verticals include: FI, Healthcare, Gov’t, Public Sector, Utilities, Education, eCommerce & Retail, Manufacturing, Transportation & Logistics, Service
10/10
  • Auto-Dialer
  • Call Centre Management
  • Call Logging
  • Call Monitoring
  • Call Transfer
  • Caller ID
  • Computer Telephony Integration
  • Contact Management
  • IVR Software
  • Predictive Dialer
10/10
  • Auto-Dialer
  • Call Centre Management
  • Call Logging
  • Call Monitoring
  • Call Transfer
  • Caller ID
  • Computer Telephony Integration
  • Contact Management
  • IVR Software
  • Predictive Dialer
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat