---
description: Compare SmartSurvey vs Simplesat. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartSurvey vs Simplesat Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [SmartSurvey \<span\>vs\</span\> Simplesat](https://www.capterra.ie/compare/57112/177336/smartsurvey/vs/simplesat)

# Compare SmartSurvey vs Simplesat

Canonical: https://www.capterra.ie/compare/57112/177336/smartsurvey/vs/simplesat

> Detailed comparison between SmartSurvey and Simplesat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SmartSurvey | Simplesat |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 114 | 61 |
| **Starting Price** | £45.00 | US$119.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Documentation |

## Best for

### SmartSurvey

Academics, Consultants, Businesses, Multi-nationals, Government, Public Sector, Not for Profit

### Simplesat

\- IT Service Providers (MSPs)&#10;- Technology companies with customer service teams&#10;- Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

## Key features

### SmartSurvey

- API
- Activity Dashboard
- Alerts/Notifications
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Data Import/Export
- Data Visualisation
- Email Management
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

### Simplesat

- API
- Activity Dashboard
- Alerts/Notifications
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Data Import/Export
- Data Visualisation
- Email Management
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View SmartSurvey Profile](https://www.capterra.ie/software/57112/smartsurvey)
- [View Simplesat Profile](https://www.capterra.ie/software/177336/simplesat)
- [View Original Comparison](https://www.capterra.ie/compare/57112/177336/smartsurvey/vs/simplesat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SmartSurvey vs Simplesat Comparison - Capterra Ireland 2026","description":"Compare SmartSurvey vs Simplesat. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/57112/177336/smartsurvey/vs/simplesat","about":[{"@id":"https://www.capterra.ie/software/57112/smartsurvey#software"},{"@id":"https://www.capterra.ie/software/177336/simplesat#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/57112/177336/smartsurvey/vs/simplesat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ie/compare/57112/177336/smartsurvey/vs/simplesat#webpage","isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"SmartSurvey","description":"With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. SmartSurvey allows users to directly reach the people whose opinions matter the most, clients, partners, patients, students and suppliers. SmartSurvey specialises in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f72455d4-42d1-4174-b1a2-12e3919aefe1.png","url":"https://www.capterra.ie/software/57112/smartsurvey","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/57112/smartsurvey#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":114},"offers":{"price":"45","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"name":"Simplesat","description":"Simplesat is the fun and easy way to collect CSAT, CES (Customer Effort Score, and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat.\n\nAll your feedback ends up in one place - making it easy to analyze and take action!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1fbd6ab6-95c3-463a-8ed3-9123cbb5373e.png","url":"https://www.capterra.ie/software/177336/simplesat","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/177336/simplesat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":61},"offers":{"price":"119","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/30092/survey/software","@type":"ListItem"},{"name":"SmartSurvey vs Simplesat","position":3,"item":"https://www.capterra.ie/compare/57112/177336/smartsurvey/vs/simplesat","@type":"ListItem"}],"@id":"https://www.capterra.ie/compare/57112/177336/smartsurvey/vs/simplesat#breadcrumblist"}]}
</script>