---
description: Compare Abacus Cloud vs 3CX. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Abacus Cloud vs 3CX Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Abacus Cloud \<span\>vs\</span\> 3CX](https://www.capterra.ie/compare/53608/158704/abacus-cloud/vs/3cx)

# Compare Abacus Cloud vs 3CX

Canonical: https://www.capterra.ie/compare/53608/158704/abacus-cloud/vs/3cx

> Detailed comparison between Abacus Cloud and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Abacus Cloud | 3CX |
| **Overall rating** | 3.0/5 | 4.4/5 |
| **Total Reviews** | 1 | 467 |
| **Starting Price** | US$25.00 | US$350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Abacus Cloud

\-

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### Abacus Cloud

- Alerts/Escalation
- Automatic Call Distribution
- Call Centre Management
- Call Monitoring
- Call Scripting
- Caller ID
- Contact Management
- IVR
- Predictive Dialer
- Queue Management
- Reporting/Analytics

### 3CX

- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Monitoring
- Call Scripting
- Call Tracking
- Caller ID
- Computer Telephony Integration
- Contact Management
- IVR
- Monitoring
- Predictive Dialer
- Queue Management
- Real-Time Data
- Recording
- Reporting/Analytics
- Support Ticket Management
- Transfers/Routing
- Virtual Extensions

## Links

- [View Abacus Cloud Profile](https://www.capterra.ie/software/53608/abacus-cloud)
- [View 3CX Profile](https://www.capterra.ie/software/158704/3cx)
- [View Original Comparison](https://www.capterra.ie/compare/53608/158704/abacus-cloud/vs/3cx)

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