---
description: Compare Glance vs LiveChat. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Glance vs LiveChat Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [Glance \<span\>vs\</span\> LiveChat](https://www.capterra.ie/compare/36708/62194/glance-screen-share/vs/livechat)

# Compare Glance vs LiveChat

Canonical: https://www.capterra.ie/compare/36708/62194/glance-screen-share/vs/livechat

> Detailed comparison between Glance and LiveChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Glance | LiveChat |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 10 | 1715 |
| **Starting Price** | US$55.00 | US$25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars | Live Online, Webinars, Documentation, Videos |

## Best for

### Glance

Enterprise organizations with the need for a secure, fast, and seamless cobrowsing and screen sharing solution for customer engagement.

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

## Key features

### Glance

- API
- Alerts/Escalation
- Collaboration Tools
- Communication Management
- Customer Engagement
- Customer History
- Customisable Branding
- Customisable Forms
- Feedback Management
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Onboarding
- Real-Time Chat
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Support Ticket Management

### LiveChat

- API
- Alerts/Escalation
- Collaboration Tools
- Communication Management
- Customer Engagement
- Customer History
- Customisable Branding
- Customisable Forms
- Feedback Management
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Onboarding
- Real-Time Chat
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Support Ticket Management

## Links

- [View Glance Profile](https://www.capterra.ie/software/36708/glance-screen-share)
- [View LiveChat Profile](https://www.capterra.ie/software/62194/livechat)
- [View Original Comparison](https://www.capterra.ie/compare/36708/62194/glance-screen-share/vs/livechat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Glance vs LiveChat Comparison - Capterra Ireland 2026","description":"Compare Glance vs LiveChat. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/36708/62194/glance-screen-share/vs/livechat","about":[{"@id":"https://www.capterra.ie/software/36708/glance-screen-share#software"},{"@id":"https://www.capterra.ie/software/62194/livechat#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/36708/62194/glance-screen-share/vs/livechat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ie/compare/36708/62194/glance-screen-share/vs/livechat#webpage","isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"Glance","description":"Glance makes it easy for customer-facing teams to support users of websites, portals, or mobile apps. Instantly launch cobrowsing, screen sharing, video, and more to guide customers, improving digital experiences and customer satisfaction.\n- Cobrowse on websites to highlight, gesture, scroll, and guide across content, PDFs, and domains. \n- Mask or redact sensitive data, fields, elements, or pages.\n- Advanced cobrowsing supports secure document sharing, multi-user sessions, screen sharing, and video.\n- Cobrowse in mobile apps to highlight, gesture, add video, and mask sensitive fields, elements, or screens.\n- Let customers live stream from their mobile camera for real-time context and support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3354c656-a284-4575-8ffb-f2db53792d12.jpeg","url":"https://www.capterra.ie/software/36708/glance-screen-share","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/36708/glance-screen-share#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":10},"offers":{"price":"55","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"name":"LiveChat","description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.capterra.ie/software/62194/livechat","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/62194/livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/30928/remote-support/software","@type":"ListItem"},{"name":"Glance vs LiveChat","position":3,"item":"https://www.capterra.ie/compare/36708/62194/glance-screen-share/vs/livechat","@type":"ListItem"}],"@id":"https://www.capterra.ie/compare/36708/62194/glance-screen-share/vs/livechat#breadcrumblist"}]}
</script>