---
description: Compare Glance vs EngageBay CRM. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Glance vs EngageBay CRM Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Glance \<span\>vs\</span\> EngageBay CRM](https://www.capterra.ie/compare/36708/178819/glance-screen-share/vs/engagebay-marketing)

# Compare Glance vs EngageBay CRM

Canonical: https://www.capterra.ie/compare/36708/178819/glance-screen-share/vs/engagebay-marketing

> Detailed comparison between Glance and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Glance | EngageBay CRM |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 10 | 907 |
| **Starting Price** | US$55.00 | US$14.99 |
| **Free Trial** | No | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Glance

Enterprise organizations with the need for a secure, fast, and seamless cobrowsing and screen sharing solution for customer engagement.

### EngageBay CRM

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Key features

### Glance

- API
- Alerts/Escalation
- Communication Management
- Customer Engagement
- Customer History
- Customisable Branding
- Customisable Forms
- Feedback Management
- File Sharing
- Knowledge Base Management
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Onboarding
- Real-Time Chat
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations

### EngageBay CRM

- API
- Alerts/Escalation
- Communication Management
- Customer Engagement
- Customer History
- Customisable Branding
- Customisable Forms
- Feedback Management
- File Sharing
- Knowledge Base Management
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Onboarding
- Real-Time Chat
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations

## Links

- [View Glance Profile](https://www.capterra.ie/software/36708/glance-screen-share)
- [View EngageBay CRM Profile](https://www.capterra.ie/software/178819/engagebay-marketing)
- [View Original Comparison](https://www.capterra.ie/compare/36708/178819/glance-screen-share/vs/engagebay-marketing)

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