---
description: Compare SurveyMonkey vs Promoter Ninja. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Promoter Ninja Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey \<span\>vs\</span\> Promoter Ninja](https://www.capterra.ie/compare/32728/166243/surveymonkey/vs/promoter-ninja)

# Compare SurveyMonkey vs Promoter Ninja

Canonical: https://www.capterra.ie/compare/32728/166243/surveymonkey/vs/promoter-ninja

> Detailed comparison between SurveyMonkey and Promoter Ninja. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyMonkey | Promoter Ninja |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 10427 | 4 |
| **Starting Price** | US$30.00 | €10.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Promoter Ninja

Companies who care about customer satisfaction and want an easy-to-use tool to track NPS (Net Promoter Score). By focusing on NPS organizations can improve customer retention and foster growth.

## Key features

### SurveyMonkey

- API
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback

### Promoter Ninja

- API
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View SurveyMonkey Profile](https://www.capterra.ie/software/32728/surveymonkey)
- [View Promoter Ninja Profile](https://www.capterra.ie/software/166243/promoter-ninja)
- [View Original Comparison](https://www.capterra.ie/compare/32728/166243/surveymonkey/vs/promoter-ninja)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SurveyMonkey vs Promoter Ninja Comparison - Capterra Ireland 2026","description":"Compare SurveyMonkey vs Promoter Ninja. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/32728/166243/surveymonkey/vs/promoter-ninja","about":[{"@id":"https://www.capterra.ie/software/32728/surveymonkey#software"},{"@id":"https://www.capterra.ie/software/166243/promoter-ninja#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/32728/166243/surveymonkey/vs/promoter-ninja#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ie/compare/32728/166243/surveymonkey/vs/promoter-ninja#webpage","isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"SurveyMonkey","description":"SurveyMonkey is a survey platform that helps organizations create surveys, collect feedback, and analyze insights. The AI-based builder allows users to design professional surveys using templates or starting from scratch. Advanced targeting features enable organizations to reach specific audiences through various distribution methods.\n\nThe platform offers AI-driven analytics that identify patterns and themes in collected data. SurveyMonkey integrates with business applications to streamline workflows and scale programs. Enterprise-grade security features maintain data protection and compliance standards.\n\nSurveyMonkey supports various business functions including customer experience measurement, employee engagement assessment, and market research. The platform combines an intuitive interface with analytical capabilities to help organizations gather and interpret feedback effectively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6d5f7728-9dc7-4ce9-a848-5371458a4a8a.png","url":"https://www.capterra.ie/software/32728/surveymonkey","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/32728/surveymonkey#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":10427},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Promoter Ninja","description":"Promoter Ninja is the cheapest and simplest NPS email survey tool to monitor customer satisfaction. Upload your customer contact list, customize your NPS survey and send in just a few clicks. \nNet Promoter Score is \"the one number you need to grow\", according to Harvard Business Review. Use Promoter Ninja to send multilanguage NPS surveys, without IT supervision and with your own brand image. First 500 surveys are on us! Get the most valuable feedback from your customers, starting at 10USD/mo.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a6297e57-30d8-4a71-86c9-5d91f6809b6d.png","url":"https://www.capterra.ie/software/166243/promoter-ninja","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/166243/promoter-ninja#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":4},"offers":{"price":"10","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Marketing Tools","position":2,"item":"/directory/34136/ai-marketing-tools/software","@type":"ListItem"},{"name":"SurveyMonkey vs Promoter Ninja","position":3,"item":"https://www.capterra.ie/compare/32728/166243/surveymonkey/vs/promoter-ninja","@type":"ListItem"}],"@id":"https://www.capterra.ie/compare/32728/166243/surveymonkey/vs/promoter-ninja#breadcrumblist"}]}
</script>