---
description: Compare SurveyMonkey vs Bitrix24. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Bitrix24 Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/10041/market-research/software) > [SurveyMonkey \<span\>vs\</span\> Bitrix24](https://www.capterra.ie/compare/32728/113540/surveymonkey/vs/bitrix24)

# Compare SurveyMonkey vs Bitrix24

Canonical: https://www.capterra.ie/compare/32728/113540/surveymonkey/vs/bitrix24

> Detailed comparison between SurveyMonkey and Bitrix24. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Bitrix24 |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 10427 | 984 |
| **Starting Price** | US$30.00 | €61.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

## Key features

### SurveyMonkey

- API
- CRM
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- For Marketing and Advertising
- Monitoring
- Multi-Channel Communication
- Performance Management
- Process/Workflow Automation
- Pulse Surveys
- Reminders
- SSL Security
- Segmentation
- Social Media Integration
- Surveys & Feedback
- Web Forms
- Website Integration

### Bitrix24

- API
- CRM
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- For Marketing and Advertising
- Monitoring
- Multi-Channel Communication
- Performance Management
- Process/Workflow Automation
- Pulse Surveys
- Reminders
- SSL Security
- Segmentation
- Social Media Integration
- Surveys & Feedback
- Web Forms
- Website Integration

## Links

- [View SurveyMonkey Profile](https://www.capterra.ie/software/32728/surveymonkey)
- [View Bitrix24 Profile](https://www.capterra.ie/software/113540/bitrix24)
- [View Original Comparison](https://www.capterra.ie/compare/32728/113540/surveymonkey/vs/bitrix24)

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