---
description: Compare SurveyMonkey vs ClientZen. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs ClientZen Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey \<span\>vs\</span\> ClientZen](https://www.capterra.ie/compare/32728/1036515/surveymonkey/vs/clientzen)

# Compare SurveyMonkey vs ClientZen

Canonical: https://www.capterra.ie/compare/32728/1036515/surveymonkey/vs/clientzen

> Detailed comparison between SurveyMonkey and ClientZen. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | ClientZen |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 10427 | 3 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | No | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### ClientZen

E-Commerce \&amp; Retail&#10;SaaS \&amp; Software &#10;Finance&#10;Healthcare &#10;Travel \&amp; Hospitality &#10;Beauty

## Key features

### SurveyMonkey

- CRM
- Customer Database
- Customisable Templates
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- NPS of Employees
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### ClientZen

- CRM
- Customer Database
- Customisable Templates
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- NPS of Employees
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View SurveyMonkey Profile](https://www.capterra.ie/software/32728/surveymonkey)
- [View ClientZen Profile](https://www.capterra.ie/software/1036515/clientzen)
- [View Original Comparison](https://www.capterra.ie/compare/32728/1036515/surveymonkey/vs/clientzen)

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