---
description: Compare DialedIn CCaaS vs LiveVox. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DialedIn CCaaS vs LiveVox Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [DialedIn CCaaS \<span\>vs\</span\> LiveVox](https://www.capterra.ie/compare/29589/81432/callcenternow/vs/livevox)

# Compare DialedIn CCaaS vs LiveVox

Canonical: https://www.capterra.ie/compare/29589/81432/callcenternow/vs/livevox

> Detailed comparison between DialedIn CCaaS and LiveVox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | DialedIn CCaaS | LiveVox |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 314 | 32 |
| **Starting Price** | US$25.00 | US$5,000.00 |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### DialedIn CCaaS

DialedIn is the scalable, easy-to-operate CCaaS that improves service and reduces expenses at minimum 5-seat inbound, outbound, or blended call centers in every vertical.

### LiveVox

LiveVox provides digital contact center software \&amp; services for companies with 20+ agents looking to connect with customers in North America through their solution portfolio.

## Key features

### DialedIn CCaaS

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Customer History
- FCC Compliance
- Inbound Call Centre
- Lead Management
- List Management
- Live Chat
- Multi-Channel Communication
- Preview Dialer
- Progressive Dialer
- Reporting/Analytics

### LiveVox

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Customer History
- FCC Compliance
- Inbound Call Centre
- Lead Management
- List Management
- Live Chat
- Multi-Channel Communication
- Preview Dialer
- Progressive Dialer
- Reporting/Analytics

## Links

- [View DialedIn CCaaS Profile](https://www.capterra.ie/software/29589/callcenternow)
- [View LiveVox Profile](https://www.capterra.ie/software/81432/livevox)
- [View Original Comparison](https://www.capterra.ie/compare/29589/81432/callcenternow/vs/livevox)

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