---
description: Compare DialedIn CCaaS vs Dialer360. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DialedIn CCaaS vs Dialer360 Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [DialedIn CCaaS \<span\>vs\</span\> Dialer360](https://www.capterra.ie/compare/29589/159373/callcenternow/vs/dialer360)

# Compare DialedIn CCaaS vs Dialer360

Canonical: https://www.capterra.ie/compare/29589/159373/callcenternow/vs/dialer360

> Detailed comparison between DialedIn CCaaS and Dialer360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | DialedIn CCaaS | Dialer360 |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 315 | 27 |
| **Starting Price** | US$25.00 | US$25.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### DialedIn CCaaS

DialedIn is the scalable, easy-to-operate CCaaS that improves service and reduces expenses at minimum 5-seat inbound, outbound, or blended call centers in every vertical.

### Dialer360

SMB&#10;Enterprise&#10;Call Center&#10;Solar Energy&#10;Healthcare Insurance&#10;Travel and Tourism&#10;Business Process Outsourcing (BPO)&#10;Real Estate&#10;Fundraising&#10;Home Improvement

## Key features

### DialedIn CCaaS

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Centre
- Manual Dialer
- Outbound Call Centre
- Predictive Dialer
- Progressive Dialer
- Real-Time Reporting

### Dialer360

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Centre
- Manual Dialer
- Outbound Call Centre
- Predictive Dialer
- Progressive Dialer
- Real-Time Reporting

## Links

- [View DialedIn CCaaS Profile](https://www.capterra.ie/software/29589/callcenternow)
- [View Dialer360 Profile](https://www.capterra.ie/software/159373/dialer360)
- [View Original Comparison](https://www.capterra.ie/compare/29589/159373/callcenternow/vs/dialer360)

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