---
description: Compare DialedIn CCaaS vs Infinity Call Tracking. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DialedIn CCaaS vs Infinity Call Tracking Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [DialedIn CCaaS \<span\>vs\</span\> Infinity Call Tracking](https://www.capterra.ie/compare/29589/152003/callcenternow/vs/call-tracking)

# Compare DialedIn CCaaS vs Infinity Call Tracking

Canonical: https://www.capterra.ie/compare/29589/152003/callcenternow/vs/call-tracking

> Detailed comparison between DialedIn CCaaS and Infinity Call Tracking. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | DialedIn CCaaS | Infinity Call Tracking |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 314 | 17 |
| **Starting Price** | US$25.00 | US$65.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### DialedIn CCaaS

DialedIn is the scalable, easy-to-operate CCaaS that improves service and reduces expenses at minimum 5-seat inbound, outbound, or blended call centers in every vertical.

### Infinity Call Tracking

Whether you're an SMB or Enterprise business, in Marketing, Sales or Operations we have solutions that can help you overcome your business challenges to help you improve performance

## Key features

### DialedIn CCaaS

- API
- Activity Dashboard
- Activity Tracking
- Auto-Dialer
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Caller ID
- Campaign Management
- Computer Telephony Integration
- Contact Management
- FCC Compliance
- IVR
- Interaction Tracking
- Lead Management
- Monitoring
- Real-Time Analytics

### Infinity Call Tracking

- API
- Activity Dashboard
- Activity Tracking
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Caller ID
- Campaign Management
- Contact Management
- IVR
- Interaction Tracking
- Monitoring
- Real-Time Analytics

## Links

- [View DialedIn CCaaS Profile](https://www.capterra.ie/software/29589/callcenternow)
- [View Infinity Call Tracking Profile](https://www.capterra.ie/software/152003/call-tracking)
- [View Original Comparison](https://www.capterra.ie/compare/29589/152003/callcenternow/vs/call-tracking)

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