---
description: Compare Zoom Phone vs Ultatel Cloud Business Phone System. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoom Phone vs Ultatel Cloud Business Phone System Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Zoom Phone \<span\>vs\</span\> Ultatel Cloud Business Phone System](https://www.capterra.ie/compare/208535/215555/zoom-phone/vs/clarity-business-phone-system)

# Compare Zoom Phone vs Ultatel Cloud Business Phone System

Canonical: https://www.capterra.ie/compare/208535/215555/zoom-phone/vs/clarity-business-phone-system

> Detailed comparison between Zoom Phone and Ultatel Cloud Business Phone System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoom Phone | Ultatel Cloud Business Phone System |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 244 | 41 |
| **Starting Price** | US$10.00 | US$18.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zoom Phone

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

### Ultatel Cloud Business Phone System

Businesses that are looking to optimize their communications under one unified platform to reduce costs, offer remote working, boost ROI, or migrate from legacy to an award-winning cloud phone system.

## Key features

### Zoom Phone

- API
- Access Controls/Permissions
- Archiving & Retention
- Automatic Call Distribution
- Call Centre Management
- Call Logging
- Call Routing
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Employee Directory
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- Recording
- SMS Messaging
- Unified Communications
- Video Conferencing
- Virtual Call Centre
- Voicemail Transcription

### Ultatel Cloud Business Phone System

- API
- Access Controls/Permissions
- Archiving & Retention
- Automatic Call Distribution
- Call Centre Management
- Call Logging
- Call Routing
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Employee Directory
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- Recording
- SMS Messaging
- Unified Communications
- Video Conferencing
- Virtual Call Centre
- Voicemail Transcription

## Links

- [View Zoom Phone Profile](https://www.capterra.ie/software/208535/zoom-phone)
- [View Ultatel Cloud Business Phone System Profile](https://www.capterra.ie/software/215555/clarity-business-phone-system)
- [View Original Comparison](https://www.capterra.ie/compare/208535/215555/zoom-phone/vs/clarity-business-phone-system)

-----

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