---
description: Compare 800.com vs smrtPhone. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 800.com vs smrtPhone Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [800.com \<span\>vs\</span\> smrtPhone](https://www.capterra.ie/compare/208208/1032805/800-com/vs/smrtphone)

# Compare 800.com vs smrtPhone

Canonical: https://www.capterra.ie/compare/208208/1032805/800-com/vs/smrtphone

> Detailed comparison between 800.com and smrtPhone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 800.com | smrtPhone |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 347 | 67 |
| **Starting Price** | US$149.00 | US$75.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

### smrtPhone

Small and mid-market sales, service, and ops teams where conversations move work forward -real estate, insurance, home services, solar, recruiting, and healthcare that lose revenue to missed followup.

## Key features

### 800.com

- API
- CRM
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Contact Database
- Keyword Tracking
- Live Chat
- Mobile Access
- Reporting & Statistics
- SMS Messaging
- Virtual Call Centre

### smrtPhone

- API
- CRM
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Contact Database
- Keyword Tracking
- Live Chat
- Mobile Access
- Reporting & Statistics
- SMS Messaging
- Virtual Call Centre

## Links

- [View 800.com Profile](https://www.capterra.ie/software/208208/800-com)
- [View smrtPhone Profile](https://www.capterra.ie/software/1032805/smrtphone)
- [View Original Comparison](https://www.capterra.ie/compare/208208/1032805/800-com/vs/smrtphone)

-----

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