---
description: Compare ManyChat vs charles. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ManyChat vs charles Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [ManyChat \<span\>vs\</span\> charles](https://www.capterra.ie/compare/206636/1012151/manychat/vs/charles)

# Compare ManyChat vs charles

Canonical: https://www.capterra.ie/compare/206636/1012151/manychat/vs/charles

> Detailed comparison between ManyChat and charles. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ManyChat | charles |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 72 | 21 |
| **Starting Price** | US$15.00 | €349.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ManyChat

Marketing Consultant , Marketing Communications Manager , Marketer , Digital Marketing Specialist , Ecommerce Consultant , Digital Marketing Consultant , Small Business Consultant

### charles

WhatsApp marketing platform enabling brands to complement existing marketing channels with the reach and richness of WhatsApp - driving revenue, retention and innovative customer experiences.

## Key features

### ManyChat

- A/B Testing
- Chat/Messaging
- Communication Management
- Customer Database
- Customer Segmentation
- Customer Support
- Customisable Branding
- Email Management
- Feedback Management
- For Sales/Marketing
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Pre-Configured Bot
- Real-time Consumer-facing Chat
- Reminders
- Reporting/Analytics
- Segmentation
- Tagging

### charles

- A/B Testing
- Chat/Messaging
- Communication Management
- Customer Database
- Customer Segmentation
- Customer Support
- Customisable Branding
- Email Management
- Feedback Management
- For Sales/Marketing
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Pre-Configured Bot
- Real-time Consumer-facing Chat
- Reminders
- Reporting/Analytics
- Segmentation
- Tagging

## Links

- [View ManyChat Profile](https://www.capterra.ie/software/206636/manychat)
- [View charles Profile](https://www.capterra.ie/software/1012151/charles)
- [View Original Comparison](https://www.capterra.ie/compare/206636/1012151/manychat/vs/charles)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ManyChat vs charles Comparison - Capterra Ireland 2026","description":"Compare ManyChat vs charles. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/206636/1012151/manychat/vs/charles","about":[{"@id":"https://www.capterra.ie/software/206636/manychat#software"},{"@id":"https://www.capterra.ie/software/1012151/charles#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/206636/1012151/manychat/vs/charles#breadcrumblist"},"@id":"https://www.capterra.ie/compare/206636/1012151/manychat/vs/charles#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ie/#website"},"publisher":{"@id":"https://www.capterra.ie/#organization"},"inLanguage":"en-IE"},{"name":"ManyChat","description":"Manychat is a chat marketing software that allows businesses to automate two-way conversations on social media platforms. The software offers features to automate responses, identify sales opportunities, capture contact information, and re-engage past leads. Manychat aims to help companies drive more conversions and sales through conversational messaging on platforms like Instagram, Facebook Messenger, and SMS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/876323dc-0d94-4e7a-8634-18959ce0afdb.jpeg","url":"https://www.capterra.ie/software/206636/manychat","@id":"https://www.capterra.ie/software/206636/manychat#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":72},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"charles","description":"charles is a WhatsApp marketing platform made in Berlin. Its easy-to-use software enables businesses to drive revenue, retention and innovative customer experiences by complementing existing marketing channels with the reach and richness of WhatsApp.\n\nIt does so by enabling CRM teams to set-up recurring flows and automations based on consumer specific events in a personalized manner. It supports businesses to stay GDPR-compliant and consistently iterate in this new channel while also integrating with select CDP/CRM, service and shop systems such as Shopify, Klaviyo, Emarsys and Zendesk to leverage data for their omnichannel strategy.\n\ncharles' key products are 📣 Campaigns and 🚀Journeys.\n\nWith Journeys, you set up and send engaging automated WhatsApp flows – like opt-in flows,  WhatsApp product finders and Black Friday campaigns. With Campaigns, you can send outbound marketing messages to your consumers, and track responses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/013a4c3e-807e-41c4-9e9c-7a4733f8b602.jpeg","url":"https://www.capterra.ie/software/1012151/charles","@id":"https://www.capterra.ie/software/1012151/charles#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":21},"offers":{"price":"349","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ie/compare/206636/1012151/manychat/vs/charles#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Marketing Tools","position":2,"item":"/directory/34136/ai-marketing-tools/software","@type":"ListItem"},{"name":"ManyChat vs charles","position":3,"item":"https://www.capterra.ie/compare/206636/1012151/manychat/vs/charles","@type":"ListItem"}]}]}
</script>