---
description: Compare Bigin by Zoho CRM vs Salesforce for Retail. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bigin by Zoho CRM vs Salesforce for Retail Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [CRM Systems](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Salesforce for Retail](https://www.capterra.ie/compare/204998/216905/bigin-by-zoho-crm/vs/salesforce-retail-crm)

# Compare Bigin by Zoho CRM vs Salesforce for Retail

Canonical: https://www.capterra.ie/compare/204998/216905/bigin-by-zoho-crm/vs/salesforce-retail-crm

> Detailed comparison between Bigin by Zoho CRM and Salesforce for Retail. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bigin by Zoho CRM | Salesforce for Retail |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 724 | 12 |
| **Starting Price** | US$1.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

### Salesforce for Retail

150,000+ companies who build deeper connections to their customers, consumers, and employees with Salesforce

## Key features

### Bigin by Zoho CRM

- API
- Activity Dashboard
- CRM
- Communication Management
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing
- Interaction Tracking
- Lead Management
- Live Chat
- Personalisation
- Pipeline Reports
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Reports
- Third-Party Integrations

### Salesforce for Retail

- API
- Activity Dashboard
- CRM
- Communication Management
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing
- Interaction Tracking
- Lead Management
- Live Chat
- Personalisation
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Third-Party Integrations

## Links

- [View Bigin by Zoho CRM Profile](https://www.capterra.ie/software/204998/bigin-by-zoho-crm)
- [View Salesforce for Retail Profile](https://www.capterra.ie/software/216905/salesforce-retail-crm)
- [View Original Comparison](https://www.capterra.ie/compare/204998/216905/bigin-by-zoho-crm/vs/salesforce-retail-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bigin by Zoho CRM vs Salesforce for Retail Comparison - Capterra Ireland 2026","description":"Compare Bigin by Zoho CRM vs Salesforce for Retail. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/204998/216905/bigin-by-zoho-crm/vs/salesforce-retail-crm","about":[{"@id":"https://www.capterra.ie/software/204998/bigin-by-zoho-crm#software"},{"@id":"https://www.capterra.ie/software/216905/salesforce-retail-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/204998/216905/bigin-by-zoho-crm/vs/salesforce-retail-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ie/compare/204998/216905/bigin-by-zoho-crm/vs/salesforce-retail-crm#webpage","isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"Bigin by Zoho CRM","description":"Bigin by Zoho CRM is a customer relationship management system tailored for small businesses to streamline sales, marketing, and customer service. Its intuitive pipeline management tracks opportunities across sales stages with customizable workflows. The platform helps teams centralize customer data, consolidating records and files in one location.\n\nIt supports multichannel communication via email sync, built-in telephony, and WhatsApp integration, while connecting with tools, such as Google Workspace and Zapier to boost automation. It includes various features, such as email workflows, lead assignment, and stage-specific actions.\n\nBigin also offers tools for scheduling calls, tasks, and events, with reminders to stay organized. Its mobile app ensures access to customer data on the go.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15e7733a-538c-431f-96d8-917898e27b9a.jpeg","url":"https://www.capterra.ie/software/204998/bigin-by-zoho-crm","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/204998/bigin-by-zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":724},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"name":"Salesforce for Retail","description":"Connect physical and digital shopping for a seamless customer experience with Salesforce for mass merchants and department stores. Unify your customer journey with commerce that’s agile, scalable, and trusted. Empower store associates with digital tools and data to engage shoppers from check-in to checkout.","url":"https://www.capterra.ie/software/216905/salesforce-retail-crm","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/216905/salesforce-retail-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":12},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Systems","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"Bigin by Zoho CRM vs Salesforce for Retail","position":3,"item":"https://www.capterra.ie/compare/204998/216905/bigin-by-zoho-crm/vs/salesforce-retail-crm","@type":"ListItem"}],"@id":"https://www.capterra.ie/compare/204998/216905/bigin-by-zoho-crm/vs/salesforce-retail-crm#breadcrumblist"}]}
</script>