---
description: Compare Bigin by Zoho CRM vs Adobe Journey Optimizer B2B Edition. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bigin by Zoho CRM vs Adobe Journey Optimizer B2B Edition Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [CRM Systems](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Adobe Journey Optimizer B2B Edition](https://www.capterra.ie/compare/204998/1075441/bigin-by-zoho-crm/vs/Adobe-Journey-Optimizer-B2B-Edition)

# Compare Bigin by Zoho CRM vs Adobe Journey Optimizer B2B Edition

Canonical: https://www.capterra.ie/compare/204998/1075441/bigin-by-zoho-crm/vs/Adobe-Journey-Optimizer-B2B-Edition

> Detailed comparison between Bigin by Zoho CRM and Adobe Journey Optimizer B2B Edition. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bigin by Zoho CRM | Adobe Journey Optimizer B2B Edition |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 727 | 0 |
| **Starting Price** | US$1.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

### Adobe Journey Optimizer B2B Edition

High Tech Companies (Including B2B brands that have Sales-led growth, product-led growth or a combination of both business models)  &#10;&#10;Manufacturing Companies &#10;&#10;Professional Service Providers

## Key features

### Bigin by Zoho CRM

- Activity Dashboard
- Activity Tracking
- CRM
- Channel Management
- Contact Management
- Customer Segmentation
- Customisable Templates
- Deal Management
- Engagement Tracking
- Lead Management
- Performance Metrics
- Personalisation
- Pipeline Reports
- Process/Workflow Automation
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Scheduling
- Transfers/Routing

### Adobe Journey Optimizer B2B Edition

- Activity Dashboard
- Activity Tracking
- CRM
- Contact Management
- Customer Segmentation
- Engagement Tracking
- Lead Management
- Performance Metrics
- Personalisation
- Process/Workflow Automation
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management

## Links

- [View Bigin by Zoho CRM Profile](https://www.capterra.ie/software/204998/bigin-by-zoho-crm)
- [View Adobe Journey Optimizer B2B Edition Profile](https://www.capterra.ie/software/1075441/Adobe-Journey-Optimizer-B2B-Edition)
- [View Original Comparison](https://www.capterra.ie/compare/204998/1075441/bigin-by-zoho-crm/vs/Adobe-Journey-Optimizer-B2B-Edition)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bigin by Zoho CRM vs Adobe Journey Optimizer B2B Edition Comparison - Capterra Ireland 2026","description":"Compare Bigin by Zoho CRM vs Adobe Journey Optimizer B2B Edition. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/204998/1075441/bigin-by-zoho-crm/vs/Adobe-Journey-Optimizer-B2B-Edition","about":[{"@id":"https://www.capterra.ie/software/204998/bigin-by-zoho-crm#software"},{"@id":"https://www.capterra.ie/software/1075441/Adobe-Journey-Optimizer-B2B-Edition#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/204998/1075441/bigin-by-zoho-crm/vs/Adobe-Journey-Optimizer-B2B-Edition#breadcrumblist"},"@id":"https://www.capterra.ie/compare/204998/1075441/bigin-by-zoho-crm/vs/Adobe-Journey-Optimizer-B2B-Edition#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.ie/#organization"},"isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE"},{"name":"Bigin by Zoho CRM","description":"Bigin by Zoho CRM is a customer relationship management system tailored for small businesses to streamline sales, marketing, and customer service. Its intuitive pipeline management tracks opportunities across sales stages with customizable workflows. The platform helps teams centralize customer data, consolidating records and files in one location.\n\nIt supports multichannel communication via email sync, built-in telephony, and WhatsApp integration, while connecting with tools, such as Google Workspace and Zapier to boost automation. It includes various features, such as email workflows, lead assignment, and stage-specific actions.\n\nBigin also offers tools for scheduling calls, tasks, and events, with reminders to stay organized. Its mobile app ensures access to customer data on the go.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15e7733a-538c-431f-96d8-917898e27b9a.jpeg","url":"https://www.capterra.ie/software/204998/bigin-by-zoho-crm","@id":"https://www.capterra.ie/software/204998/bigin-by-zoho-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":727,"ratingValue":4.7},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"name":"Adobe Journey Optimizer B2B Edition","description":"Adobe Journey Optimizer B2B Edition is a customer journey orchestration application designed for marketing and sales teams to create, engage and qualify buying groups within target accounts using generative AI to drive demand for products. B2B marketers can form buying groups, personalize content for individual roles, orchestrate omnichannel journeys, and measure performance at both the account and buying group levels with AI assistance. Integrated with Adobe Marketo Engage and Adobe Real-time CDP B2B &amp; B2P Edition, it stands as the only revenue marketing solution that qualifies buying groups using unified data across the entire customer lifecycle, from anonymous website visitors to marketing qualified buying groups. This focus on buying groups enables the highest level of precision, quality, and scale for B2B customer engagement. This results in, revenue teams understanding key stakeholders for specific product offerings and engaging them with more precise customer experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/630564eb-8f78-4e5f-b24f-f641510aed5b.png","url":"https://www.capterra.ie/software/1075441/Adobe-Journey-Optimizer-B2B-Edition","@id":"https://www.capterra.ie/software/1075441/Adobe-Journey-Optimizer-B2B-Edition#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ie/compare/204998/1075441/bigin-by-zoho-crm/vs/Adobe-Journey-Optimizer-B2B-Edition#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Systems","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"Bigin by Zoho CRM vs Adobe Journey Optimizer B2B Edition","position":3,"item":"https://www.capterra.ie/compare/204998/1075441/bigin-by-zoho-crm/vs/Adobe-Journey-Optimizer-B2B-Edition","@type":"ListItem"}]}]}
</script>