---
description: Compare Wati vs BotSailor. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Wati vs BotSailor Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Wati \<span\>vs\</span\> BotSailor](https://www.capterra.ie/compare/204314/1032886/wati/vs/botsailor)

# Compare Wati vs BotSailor

Canonical: https://www.capterra.ie/compare/204314/1032886/wati/vs/botsailor

> Detailed comparison between Wati and BotSailor. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Wati | BotSailor |
| **Overall rating** | 4.6/5 | 3.0/5 |
| **Total Reviews** | 202 | 2 |
| **Starting Price** | US$59.00 | US$6.99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### Wati

End-to-end WhatsApp API solution for mid-market \&amp; enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.

### BotSailor

\-

## Key features

### Wati

- AI Copilot
- AI/Machine Learning
- API
- Automated Responses
- CRM
- Chat/Messaging
- Chatbot
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customer Support
- Dashboard
- Lead Management
- Live Chat
- Natural Language Processing
- Segmentation
- Support Ticket Management

### BotSailor

- AI Copilot
- Automated Responses
- Chatbot
- Customer Support
- Customisable Branding
- For Sales/Marketing
- Lead Capture
- Live Chat
- Natural Language Processing

## Links

- [View Wati Profile](https://www.capterra.ie/software/204314/wati)
- [View BotSailor Profile](https://www.capterra.ie/software/1032886/botsailor)
- [View Original Comparison](https://www.capterra.ie/compare/204314/1032886/wati/vs/botsailor)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Wati vs BotSailor Comparison - Capterra Ireland 2026","description":"Compare Wati vs BotSailor. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/204314/1032886/wati/vs/botsailor","about":[{"@id":"https://www.capterra.ie/software/204314/wati#software"},{"@id":"https://www.capterra.ie/software/1032886/botsailor#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/204314/1032886/wati/vs/botsailor#breadcrumblist"},"@id":"https://www.capterra.ie/compare/204314/1032886/wati/vs/botsailor#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.ie/#organization"},"isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE"},{"name":"Wati","description":"Started as WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system beyond one platform. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support, all inside WhatsApp and connected messaging channels.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognized as a Premium Partner of Meta and Google.\n\nUnlock Revenue Growth with Wati, your AI co-pilot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95b17574-167d-45a4-88f9-ab69dd5a64c6.png","url":"https://www.capterra.ie/software/204314/wati","@id":"https://www.capterra.ie/software/204314/wati#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":202,"ratingValue":4.6},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"BotSailor","description":"BotSailor is a chatbot builder for WhatsApp, Facebook Messenger, Instagram DM, and Telegram. It's not just a chatbot builder; it’s a complete chatbot marketing software with a variety of features.\n\nOne of its most valuable features is WhatsApp broadcasting, which allows businesses to send messages to any WhatsApp number, regardless of whether the recipients are in their contact list.\n\nBy using its webhook workflow or eCommerce automation system, Shopify and WooCommerce stores can be connected to BotSailor for automated messages such as order notifications and abandoned cart recovery notifications.\n\nBut that’s not all. Using its visual drag-and-drop flow builder and AI (ChatGPT), a fully functional bot can be created within minutes, capable of handling business inquiries and providing 24/7 customer support.\n\nMultimedia replies, sequence messaging, user input flow, conditions, and other elements make BotSailor one of the best chatbot solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d220ca59-77ab-4f01-9d21-da2fd240ada9.png","url":"https://www.capterra.ie/software/1032886/botsailor","@id":"https://www.capterra.ie/software/1032886/botsailor#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":3.0},"offers":{"price":"6.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ie/compare/204314/1032886/wati/vs/botsailor#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Wati vs BotSailor","position":3,"item":"https://www.capterra.ie/compare/204314/1032886/wati/vs/botsailor","@type":"ListItem"}]}]}
</script>
