---
description: Compare CivicPlus SeeClickFix 311 CRM vs GOGov Citizen Request Management. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CivicPlus SeeClickFix 311 CRM vs GOGov Citizen Request Management Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Maintenance Management Software](/directory/30058/maintenance-management/software) > [CivicPlus SeeClickFix 311 CRM \<span\>vs\</span\> GOGov Citizen Request Management](https://www.capterra.ie/compare/202342/1026329/seeclickfix/vs/gogov-citizen-request-management)

# Compare CivicPlus SeeClickFix 311 CRM vs GOGov Citizen Request Management

Canonical: https://www.capterra.ie/compare/202342/1026329/seeclickfix/vs/gogov-citizen-request-management

> Detailed comparison between CivicPlus SeeClickFix 311 CRM and GOGov Citizen Request Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CivicPlus SeeClickFix 311 CRM | GOGov Citizen Request Management |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 46 | 0 |
| **Starting Price** | - | US$2,500.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### CivicPlus SeeClickFix 311 CRM

SeeClickFix 311 CRM is best for local governments striving to provide superior public services, while needing to do more with the resources they have, and making more data-driven decisions.

### GOGov Citizen Request Management

Local Government

## Key features

### CivicPlus SeeClickFix 311 CRM

- Asset Tracking
- Code Enforcement
- Configurable Workflow
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Templates
- Dashboard
- For Government
- Help Desk Management
- Issue Scheduling
- Lead Capture
- Lead Management
- Monitoring
- Project Management
- Real-Time Data
- Reminders
- Self Service Portal
- Service History
- Support Ticket Management
- Surveys & Feedback

### GOGov Citizen Request Management

- Code Enforcement
- For Government
- Self Service Portal

## Links

- [View CivicPlus SeeClickFix 311 CRM Profile](https://www.capterra.ie/software/202342/seeclickfix)
- [View GOGov Citizen Request Management Profile](https://www.capterra.ie/software/1026329/gogov-citizen-request-management)
- [View Original Comparison](https://www.capterra.ie/compare/202342/1026329/seeclickfix/vs/gogov-citizen-request-management)

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