---
description: Compare Plum Voice vs Fathom. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Plum Voice vs Fathom Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Plum Voice \<span\>vs\</span\> Fathom](https://www.capterra.ie/compare/19653/1037530/plum-voice-hosted-ivr/vs/fathom)

# Compare Plum Voice vs Fathom

Canonical: https://www.capterra.ie/compare/19653/1037530/plum-voice-hosted-ivr/vs/fathom

> Detailed comparison between Plum Voice and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Plum Voice | Fathom |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 30 | 808 |
| **Starting Price** | US$200.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Best for

### Plum Voice

Plum Voice collaborates with technology service providers to create AI-powered programammable communications - advanced IVR, conversational AI, virtual agents, chat, SMS campaigns \&amp; secure payments.

### Fathom

Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.

## Key features

### Plum Voice

- API
- Alerts/Notifications
- Call Recording
- Call Tracking
- Chatbot
- Live Chat
- Multi-Language
- Real-Time Data
- Reporting & Statistics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

### Fathom

- AI/Machine Learning
- API
- Alerts/Notifications
- Call Recording
- Call Tracking
- Chatbot
- Configurable Workflow
- Live Chat
- Multi-Language
- Natural Language Processing
- Real-Time Data
- Recording
- Reminders
- Reporting & Statistics
- Speech Recognition
- Third-Party Integrations
- Timecoding
- Video Conferencing

## Links

- [View Plum Voice Profile](https://www.capterra.ie/software/19653/plum-voice-hosted-ivr)
- [View Fathom Profile](https://www.capterra.ie/software/1037530/fathom)
- [View Original Comparison](https://www.capterra.ie/compare/19653/1037530/plum-voice-hosted-ivr/vs/fathom)

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