---
description: Compare Ivanti Neurons for ITSM vs Patch My PC. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ivanti Neurons for ITSM vs Patch My PC Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [Ivanti Neurons for ITSM \<span\>vs\</span\> Patch My PC](https://www.capterra.ie/compare/193225/1023855/service-desk/vs/patch-my-pc)

# Compare Ivanti Neurons for ITSM vs Patch My PC

Canonical: https://www.capterra.ie/compare/193225/1023855/service-desk/vs/patch-my-pc

> Detailed comparison between Ivanti Neurons for ITSM and Patch My PC. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Ivanti Neurons for ITSM | Patch My PC |
| **Overall rating** | 3.9/5 | 4.9/5 |
| **Total Reviews** | 15 | 216 |
| **Starting Price** | - | US$1,499.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Ivanti Neurons for ITSM

IT and operations teams in mid-to-large enterprises seeking a scalable, ITIL-aligned service management platform to modernize help desk operations and extend service delivery beyond IT.

### Patch My PC

\-

## Key features

### Ivanti Neurons for ITSM

- Analytics
- CMDB
- Change Management
- IT Asset Management
- Incident Management
- Knowledge Base Management

### Patch My PC

- Alerts/Notifications
- Application Management
- Automatic Patch Deployment
- Automatic Scans
- Compliance Management
- Customization
- Dashboard
- Event Logs
- Lifecycle Management
- Monitoring
- Patch Management
- Patch Prioritisation
- Patch Testing
- Real-Time Reporting

## Links

- [View Ivanti Neurons for ITSM Profile](https://www.capterra.ie/software/193225/service-desk)
- [View Patch My PC Profile](https://www.capterra.ie/software/1023855/patch-my-pc)
- [View Original Comparison](https://www.capterra.ie/compare/193225/1023855/service-desk/vs/patch-my-pc)

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