---
description: Compare Jira vs HubSpot Service Hub. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Jira vs HubSpot Service Hub Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Jira \<span\>vs\</span\> HubSpot Service Hub](https://www.capterra.ie/compare/19319/182476/jira/vs/hubspot-service-hub)

# Compare Jira vs HubSpot Service Hub

Canonical: https://www.capterra.ie/compare/19319/182476/jira/vs/hubspot-service-hub

> Detailed comparison between Jira and HubSpot Service Hub. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Jira | HubSpot Service Hub |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 15312 | 187 |
| **Starting Price** | US$7.91 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Jira

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

### HubSpot Service Hub

Customer support departments, marketing teams, sales teams, content creators, and operations teams.

## Key features

### Jira

- API
- Access Controls/Permissions
- Calendar Management
- Collaboration Tools
- Communication Management
- Dashboard
- Monitoring
- Prioritisation
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Task Management
- Templates
- Ticket Management
- Transcripts/Chat History
- Workflow Management

### HubSpot Service Hub

- API
- Access Controls/Permissions
- Calendar Management
- Collaboration Tools
- Communication Management
- Dashboard
- Monitoring
- Prioritisation
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Task Management
- Templates
- Ticket Management
- Transcripts/Chat History
- Workflow Management

## Links

- [View Jira Profile](https://www.capterra.ie/software/19319/jira)
- [View HubSpot Service Hub Profile](https://www.capterra.ie/software/182476/hubspot-service-hub)
- [View Original Comparison](https://www.capterra.ie/compare/19319/182476/jira/vs/hubspot-service-hub)

-----

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