---
description: Compare Dialpad vs Spruce. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dialpad vs Spruce Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Dialpad \<span\>vs\</span\> Spruce](https://www.capterra.ie/compare/190976/198267/dialpad-sell/vs/spruce)

# Compare Dialpad vs Spruce

Canonical: https://www.capterra.ie/compare/190976/198267/dialpad-sell/vs/spruce

> Detailed comparison between Dialpad and Spruce. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dialpad | Spruce |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 564 | 34 |
| **Starting Price** | US$27.00 | US$24.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Dialpad

Any size sales organization looking to drive rep efficiency and speed up ramp times.

### Spruce

Spruce serves the healthcare community by enabling healthcare professionals of all specialties to seamlessly communicate with their teammates and with patients in a unified HIPAA-compliant platform.

## Key features

### Dialpad

- Activity Tracking
- Alerts/Notifications
- Auto-Dialer
- Call Recording
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Live Chat
- Mobile Access
- Monitoring
- Multi-User Collaboration
- Natural Language Processing
- Recording
- Third-Party Integrations
- Video Conferencing
- Voice Mail

### Spruce

- Activity Tracking
- Alerts/Notifications
- Call Recording
- Call Routing
- Call Transfer
- Chat/Messaging
- Communication Management
- Live Chat
- Mobile Access
- Multi-User Collaboration
- Scheduling
- Third-Party Integrations
- Video Conferencing
- Voice Mail

## Links

- [View Dialpad Profile](https://www.capterra.ie/software/190976/dialpad-sell)
- [View Spruce Profile](https://www.capterra.ie/software/198267/spruce)
- [View Original Comparison](https://www.capterra.ie/compare/190976/198267/dialpad-sell/vs/spruce)

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