Cyanic LEM vs Zoho Desk

Best for

Who Uses This Software?

Any small to medium sized business that is trying to reduce the amount of software applications, paperwork, and time they use.
Zoho Desk is most beneficial to customer-focused companies with passionate service teams and a large volume of frequent customer interactions. It scales to any size and fits many verticals.
Pricing

Starting Price

US$50.00/month
US$12.00/month

Free Trial

  • Yes
  • Yes

Free Version

  • No
  • Yes

Details

Risk free 90 day trail
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Billing & Invoicing
  • CRM
  • Client Portal
  • Collaboration Tools
  • Document Management
  • Portfolio Management
  • Project Management
  • Quote Management
  • Resource Management
  • Time & Expense Tracking
  • Billing & Invoicing
  • CRM
  • Client Portal
  • Collaboration Tools
  • Document Management
  • Portfolio Management
  • Project Management
  • Quote Management
  • Resource Management
  • Time & Expense Tracking
Ratings

Overall

5/5
4.5/5

Ease of Use

5/5
4.4/5

Customer Service

5/5
4.3/5

Features & Functionality

5/5
4.4/5

Value for Money

5/5
4.5/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars