---
description: Compare Viber vs Khoros Communities. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber vs Khoros Communities Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber \<span\>vs\</span\> Khoros Communities](https://www.capterra.ie/compare/180348/184925/viber/vs/khoros-communities)

# Compare Viber vs Khoros Communities

Canonical: https://www.capterra.ie/compare/180348/184925/viber/vs/khoros-communities

> Detailed comparison between Viber and Khoros Communities. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | Khoros Communities |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 4058 | 10 |
| **Starting Price** | - | - |
| **Free Trial** | - | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Not Offered | In Person, Live Online, Webinars, Documentation |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### Khoros Communities

Khoros is the communities solution of choice for the world's largest brands.

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Live Chat
- Personalisation
- Reporting/Analytics

### Khoros Communities

- API
- Chat/Messaging
- Churn Management
- Commenting/Notes
- Communication Management
- Content Creation
- Content Management
- Customer Experience Management
- Customisable Branding
- Discussions/Forums
- Engagement Tracking
- Feedback Management
- Gamification
- Group Management
- Ideation
- Live Chat
- Personalisation
- Reporting/Analytics

## Links

- [View Viber Profile](https://www.capterra.ie/software/180348/viber)
- [View Khoros Communities Profile](https://www.capterra.ie/software/184925/khoros-communities)
- [View Original Comparison](https://www.capterra.ie/compare/180348/184925/viber/vs/khoros-communities)

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