---
description: Compare ManageEngine ServiceDesk Plus vs ZServiceDesk. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
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title: ManageEngine ServiceDesk Plus vs ZServiceDesk Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/32623/it-ticketing-systems-software/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> ZServiceDesk](https://www.capterra.ie/compare/179501/208650/manageengine-service-desk-plus/vs/zservicedesk)

# Compare ManageEngine ServiceDesk Plus vs ZServiceDesk

Canonical: https://www.capterra.ie/compare/179501/208650/manageengine-service-desk-plus/vs/zservicedesk

> Detailed comparison between ManageEngine ServiceDesk Plus and ZServiceDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | ZServiceDesk |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 231 | 0 |
| **Starting Price** | US$16.00 | US$300.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation | - |

## Best for

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

### ZServiceDesk

Our product is suited for the large enterprises which has large user base (1000+ employees) with multi-location presence and has complicated infrastructure to manage.

## Key features

### ManageEngine ServiceDesk Plus

- API
- Asset Tracking
- Audit Management
- CMDB
- Change Management
- Compliance Management
- Compliance Tracking
- Contract/License Management
- Cost Tracking
- IT Asset Management
- Incident Management
- Inventory Management
- Knowledge Base Management
- Mobile Access
- Problem Management
- Release Management
- Remote Access/Control
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Supplier Management

### ZServiceDesk

- API
- Asset Tracking
- Audit Management
- CMDB
- Change Management
- Compliance Management
- Compliance Tracking
- Contract/License Management
- Cost Tracking
- IT Asset Management
- Incident Management
- Inventory Management
- Knowledge Base Management
- Mobile Access
- Problem Management
- Release Management
- Remote Access/Control
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Supplier Management

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.ie/software/179501/manageengine-service-desk-plus)
- [View ZServiceDesk Profile](https://www.capterra.ie/software/208650/zservicedesk)
- [View Original Comparison](https://www.capterra.ie/compare/179501/208650/manageengine-service-desk-plus/vs/zservicedesk)

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