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Deepser vs Serviceware Processes

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US$35.00/month

€75.00/month

Overall

4.6 (51)

Ease of Use
4.5 (51)
Features & Functionality
4.7 (51)
Customer Service
4.7 (51)
Value for Money
4.2 (51)

Overall

(0)

Ease of Use
(0)
Features & Functionality
(0)
Customer Service
(0)
Value for Money
(0)

Every organization that needs to structure its service with a modern ITIL compliant tool. Deepser automates business workflows and digitize all strategic sectors: IT, Customer Service, HR, Operations.

IT departments in all verticals requiring an integrated service model, comprehensive ITSM functionalities including service catalogue and an excellent service experience choose Serviceware Processes.

10/10

API
Activity Tracking
Contract/License Management
Customisable Branding
Customisable Templates
Email Management
Help Desk Management
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback

10/10

API
Activity Tracking
Contract/License Management
Customisable Branding
Customisable Templates
Email Management
Help Desk Management
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback

Cloud-based
On-premise

Cloud-based
On-premise

In Person
Live Online
Webinars
Documentation
Videos

In Person
Live Online
Webinars
Documentation
Videos

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat