---
description: Compare Lyssna vs UserZoom. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lyssna vs UserZoom Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [User Experience (UX) Apps](/directory/31036/ux/software) > [Lyssna \<span\>vs\</span\> UserZoom](https://www.capterra.ie/compare/178766/183330/usabilityhub/vs/userzoom)

# Compare Lyssna vs UserZoom

Canonical: https://www.capterra.ie/compare/178766/183330/usabilityhub/vs/userzoom

> Detailed comparison between Lyssna and UserZoom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lyssna | UserZoom |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 86 | 10 |
| **Starting Price** | US$0.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | Documentation |

## Best for

### Lyssna

Designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders to gain valuable insights and improve customer experiences.

### UserZoom

UX researchers, designers, product managers, and marketers

## Key features

### Lyssna

- A/B Testing
- Behaviour Tracking
- Commenting/Notes
- Customer Experience Management
- Customisable Questions
- Customisable Templates
- Data Visualisation
- For Websites
- Heatmaps
- Performance Metrics
- Reporting/Analytics
- Software Testing Management
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Unmoderated Testing
- Usability Testing
- Video Support
- Visual Analytics

### UserZoom

- A/B Testing
- Behaviour Tracking
- Commenting/Notes
- Customer Experience Management
- Customisable Questions
- Data Visualisation
- For Websites
- Heatmaps
- Monitoring
- Performance Metrics
- Reporting/Analytics
- Software Testing Management
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Unmoderated Testing
- Usability Testing
- Visual Analytics

## Links

- [View Lyssna Profile](https://www.capterra.ie/software/178766/usabilityhub)
- [View UserZoom Profile](https://www.capterra.ie/software/183330/userzoom)
- [View Original Comparison](https://www.capterra.ie/compare/178766/183330/usabilityhub/vs/userzoom)

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