---
description: Compare Simplesat vs Questback. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Simplesat vs Questback Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Simplesat \<span\>vs\</span\> Questback](https://www.capterra.ie/compare/177336/1037172/simplesat/vs/questback)

# Compare Simplesat vs Questback

Canonical: https://www.capterra.ie/compare/177336/1037172/simplesat/vs/questback

> Detailed comparison between Simplesat and Questback. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Simplesat | Questback |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 61 | 49 |
| **Starting Price** | US$119.00 | €2,500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Simplesat

\- IT Service Providers (MSPs)&#10;- Technology companies with customer service teams&#10;- Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

### Questback

Questback delivers the best value for organizations with 20-2,000 employees, trusted by over 1,600 customers to elevate Customer and Employee Experience, offering proven results and lasting impact.

## Key features

### Simplesat

- API
- Commenting/Notes
- Complaint Monitoring
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Data Visualisation
- Email Management
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Text Fields

### Questback

- API
- Commenting/Notes
- Complaint Monitoring
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Data Visualisation
- Email Management
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Text Fields

## Links

- [View Simplesat Profile](https://www.capterra.ie/software/177336/simplesat)
- [View Questback Profile](https://www.capterra.ie/software/1037172/questback)
- [View Original Comparison](https://www.capterra.ie/compare/177336/1037172/simplesat/vs/questback)

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