---
description: Compare KACE vs ManageEngine ServiceDesk Plus. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: KACE vs ManageEngine ServiceDesk Plus Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [KACE \<span\>vs\</span\> ManageEngine ServiceDesk Plus](https://www.capterra.ie/compare/177311/179501/kace/vs/manageengine-service-desk-plus)

# Compare KACE vs ManageEngine ServiceDesk Plus

Canonical: https://www.capterra.ie/compare/177311/179501/kace/vs/manageengine-service-desk-plus

> Detailed comparison between KACE and ManageEngine ServiceDesk Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | KACE | ManageEngine ServiceDesk Plus |
| **Overall rating** | 4.0/5 | 4.4/5 |
| **Total Reviews** | 23 | 231 |
| **Starting Price** | US$2.40 | US$16.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### KACE

Designed for those seeking simplified total endpoint management: Inventory, service desk, asset management, license compliance, security, mobility, and more. 50 devices? 50,000? KACE does that.

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

## Key features

### KACE

- API
- Access Controls/Permissions
- Activity Tracking
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customisable Branding
- Email Management
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Tracking
- Maintenance Scheduling
- Monitoring
- Prioritisation
- Real-Time Reporting
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Workflow Management

### ManageEngine ServiceDesk Plus

- API
- Access Controls/Permissions
- Activity Tracking
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customisable Branding
- Email Management
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Tracking
- Maintenance Scheduling
- Monitoring
- Prioritisation
- Real-Time Reporting
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Workflow Management

## Links

- [View KACE Profile](https://www.capterra.ie/software/177311/kace)
- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.ie/software/179501/manageengine-service-desk-plus)
- [View Original Comparison](https://www.capterra.ie/compare/177311/179501/kace/vs/manageengine-service-desk-plus)

-----

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