---
description: Compare Document360 vs ProProfs Knowledge Base. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Document360 vs ProProfs Knowledge Base Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/32454/knowledge-base/software) > [Document360 \<span\>vs\</span\> ProProfs Knowledge Base](https://www.capterra.ie/compare/177031/200137/document360/vs/proprofs-knowledge-base)

# Compare Document360 vs ProProfs Knowledge Base

Canonical: https://www.capterra.ie/compare/177031/200137/document360/vs/proprofs-knowledge-base

> Detailed comparison between Document360 and ProProfs Knowledge Base. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Document360 | ProProfs Knowledge Base |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 290 | 28 |
| **Starting Price** | - | US$79.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Document360

Document360 is suitable for businesses of all sizes and across all industries - IT, SaaS, Finances, Education, Healthcare, Legal, and more.&#10;&#10;Trusted by 100k+ users across the globe.

### ProProfs Knowledge Base

ProProfs Knowledge Base software is designed for small-sized businesses, as well as large enterprises, operating across a spectrum of industries.

## Key features

### Document360

- API
- Activity Tracking
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Full Text Search
- Pre-built Templates
- Process/Workflow Automation
- Real-Time Reporting
- SSL Security
- Search/Filter
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki
- Workflow Management

### ProProfs Knowledge Base

- API
- Activity Tracking
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Full Text Search
- Pre-built Templates
- Process/Workflow Automation
- Real-Time Reporting
- SSL Security
- Search/Filter
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki
- Workflow Management

## Links

- [View Document360 Profile](https://www.capterra.ie/software/177031/document360)
- [View ProProfs Knowledge Base Profile](https://www.capterra.ie/software/200137/proprofs-knowledge-base)
- [View Original Comparison](https://www.capterra.ie/compare/177031/200137/document360/vs/proprofs-knowledge-base)

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