IOdesk vs Spiceworks IT Help Desk

IOdesk

by Xenolith

View Profile
US$49.00/month
US$0.01/one-time

Overall

(0 reviews)
  • Ease of Use
  • Features & Functionality
  • Customer Service
  • Value for Money
  • Ease of Use
    4.3/5
  • Features & Functionality
    4.2/5
  • Customer Service
    4.2/5
  • Value for Money
    4.6/5
IOdesk is able to handle companies of any size. But our focus is on small to medium large companies.
System Administrators and IT managers or directors and MSPs who provide Information Technology (IT) services for businesses in all industries around the world.
8/10
  • Alerts / Escalation
  • Assignment Management
  • Automated Routing
  • Email Integration
  • IT Asset Management
  • Knowledge Base Management
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Ticket Management
10/10
  • Alerts / Escalation
  • Assignment Management
  • Automated Routing
  • Email Integration
  • IT Asset Management
  • Knowledge Base Management
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Ticket Management

Web/Installed

Mobile

Web/Installed

Mobile

  • Documentation
  • Live Online
  • Webinars
  • Documentation
  • Live Online
  • Webinars
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

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