---
description: Compare Nextiva vs Call Loom. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nextiva vs Call Loom Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Nextiva \<span\>vs\</span\> Call Loom](https://www.capterra.ie/compare/175788/1078483/nextiva/vs/Call-Loom)

# Compare Nextiva vs Call Loom

Canonical: https://www.capterra.ie/compare/175788/1078483/nextiva/vs/Call-Loom

> Detailed comparison between Nextiva and Call Loom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Call Loom |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 914 | 0 |
| **Starting Price** | US$25.00 | US$130.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Videos | - |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### Call Loom

\-

## Key features

### Nextiva

- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Monitoring
- Call Recording
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Management
- Customisable Templates
- IVR
- Monitoring
- Performance Management
- Predictive Dialer
- Third-Party Integrations
- Transfers/Routing
- Virtual Call Centre
- Virtual Extensions

### Call Loom

- Activity Dashboard
- Alerts/Notifications
- CRM
- Call Monitoring
- Call Recording
- Call Tracking Metrics
- Contact Management
- IVR
- Monitoring
- Performance Management
- Predictive Dialer
- Real-Time Data
- Third-Party Integrations

## Links

- [View Nextiva Profile](https://www.capterra.ie/software/175788/nextiva)
- [View Call Loom Profile](https://www.capterra.ie/software/1078483/Call-Loom)
- [View Original Comparison](https://www.capterra.ie/compare/175788/1078483/nextiva/vs/Call-Loom)

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