Appbot vs Swell CX

Best for

Who Uses This Software?

Product, marketing, technical, customer support and customer analytics teams from the world's top app developers. 35% of the world's top charting apps use Appbot to understand their customers better.
Swell focuses on helping businesses with physical locations. Many customers using Swell are in Healthcare, Retail, Service and Hospitality Industries.
Pricing

Starting Price

N/A
N/A

Free Trial

  • Yes
  • Yes

Free Version

  • No
  • No

Details

Not provided by vendor
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Action Management
  • Analytics
  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Sentiment Analysis
  • 360 Degree Feedback
  • Action Management
  • Analytics
  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Sentiment Analysis
Ratings

Overall

5 / 5

Ease of Use

5 / 5

Customer Service

5 / 5

Features & Functionality

5 / 5

Value for Money

5 / 5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars