---
description: Compare ManageEngine Network Configuration Manager vs SmartITSM. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ManageEngine Network Configuration Manager vs SmartITSM Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Compliance Software](/directory/30110/compliance/software) > [ManageEngine Network Configuration Manager \<span\>vs\</span\> SmartITSM](https://www.capterra.ie/compare/172274/1045363/network-configuration-manager/vs/smartitsm)

# Compare ManageEngine Network Configuration Manager vs SmartITSM

Canonical: https://www.capterra.ie/compare/172274/1045363/network-configuration-manager/vs/smartitsm

> Detailed comparison between ManageEngine Network Configuration Manager and SmartITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ManageEngine Network Configuration Manager | SmartITSM |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 281 | 8 |
| **Starting Price** | US$238.00 | €49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### ManageEngine Network Configuration Manager

Any organization/network admin who wishes to stay compliant with the industry standards, and proactively manage configurations, avoid security issues and legal complications.

### SmartITSM

REALTECH's software is used by customers of various sizes and industries. The flexible solutions can be customized to meet the specific requirements of each company.

## Key features

### ManageEngine Network Configuration Manager

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audit Management
- Change Management
- Compliance Management
- Configurable Workflow
- Configuration Management
- Customisable Reports
- Customisable Templates
- Dashboard
- Data Visualisation
- Monitoring
- Real-Time Monitoring
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Workflow Management

### SmartITSM

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Asset Tracking
- Audit Management
- Change Management
- Compliance Management
- Configurable Workflow
- Configuration Management
- Customisable Reports
- Dashboard
- Data Visualisation
- Monitoring
- Real-Time Monitoring
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Workflow Management

## Links

- [View ManageEngine Network Configuration Manager Profile](https://www.capterra.ie/software/172274/network-configuration-manager)
- [View SmartITSM Profile](https://www.capterra.ie/software/1045363/smartitsm)
- [View Original Comparison](https://www.capterra.ie/compare/172274/1045363/network-configuration-manager/vs/smartitsm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ManageEngine Network Configuration Manager vs SmartITSM Comparison - Capterra Ireland 2026","description":"Compare ManageEngine Network Configuration Manager vs SmartITSM. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/172274/1045363/network-configuration-manager/vs/smartitsm","about":[{"@id":"https://www.capterra.ie/software/172274/network-configuration-manager#software"},{"@id":"https://www.capterra.ie/software/1045363/smartitsm#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/172274/1045363/network-configuration-manager/vs/smartitsm#breadcrumblist"},"@id":"https://www.capterra.ie/compare/172274/1045363/network-configuration-manager/vs/smartitsm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"ManageEngine Network Configuration Manager","description":"With ManageEngine Network Configuration Manager (NCM), \n- Track &amp; manage the configuration changes with real-time notifications.\n - Instantly roll back to previous stable configurations\n- Stay compliant to industry standards with custom rules &amp; policies.\n- Be prepared with automated configuration backups to save your day.\n- Detect and secure your network from firmware vulnerabilities.\n\nJoin fellow network admins around the world and manage your configurations better with our cost-efficient solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/276d7069-8fe2-468a-9478-c003a00bed60.jpeg","url":"https://www.capterra.ie/software/172274/network-configuration-manager","@id":"https://www.capterra.ie/software/172274/network-configuration-manager#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":281},"offers":{"price":"238","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios"},{"name":"SmartITSM","description":"From easy ticketing to detailed IT asset management, SmartITSM is the ultimate all-in-one solution for IT teams. It offers a seamless service experience, comprehensive monitoring and a powerful CMDB in one single platform. With SmartITSM, you have all the tools you need to manage your IT efficiently. Thanks to comprehensive automation features, you will minimize manual tasks and design efficient processes - now also with AI support! SmartITSM with AI integration is like your personal assistant that thinks ahead and helps you achieve maximum efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c7ed9d2f-541f-4ef2-a37f-ebc94f6d9b43.jpeg","url":"https://www.capterra.ie/software/1045363/smartitsm","@id":"https://www.capterra.ie/software/1045363/smartitsm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":8},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.ie/compare/172274/1045363/network-configuration-manager/vs/smartitsm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Compliance Software","position":2,"item":"/directory/30110/compliance/software","@type":"ListItem"},{"name":"ManageEngine Network Configuration Manager vs SmartITSM","position":3,"item":"https://www.capterra.ie/compare/172274/1045363/network-configuration-manager/vs/smartitsm","@type":"ListItem"}]}]}
</script>
