---
description: Compare Trustpilot vs Customer Loyalty. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trustpilot vs Customer Loyalty Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Trustpilot \<span\>vs\</span\> Customer Loyalty](https://www.capterra.ie/compare/169618/218685/trustpilot/vs/piggy)

# Compare Trustpilot vs Customer Loyalty

Canonical: https://www.capterra.ie/compare/169618/218685/trustpilot/vs/piggy

> Detailed comparison between Trustpilot and Customer Loyalty. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trustpilot | Customer Loyalty |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 1204 | 35 |
| **Starting Price** | US$299.00 | €40.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### Customer Loyalty

B2C and B2B companies of all sizes looking to grow by increasing customer and employee loyalty. From large franchise chains and retailers, to restaurants, food stores, gyms and web stores.

## Key features

### Trustpilot

- API
- Activity Dashboard
- Campaign Management
- Customer Database
- Dashboard
- Engagement Tracking
- Mobile Survey
- Monitoring
- Real-Time Data
- Reminders
- Review Monitoring
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

### Customer Loyalty

- API
- Activity Dashboard
- Campaign Management
- Campaign Planning
- Customer Database
- Customisable Templates
- Discount Management
- Engagement Tracking
- Loyalty Cards
- Multi-Channel Communication
- Survey/Poll Management
- Third-Party Integrations
- eCommerce Management

## Links

- [View Trustpilot Profile](https://www.capterra.ie/software/169618/trustpilot)
- [View Customer Loyalty Profile](https://www.capterra.ie/software/218685/piggy)
- [View Original Comparison](https://www.capterra.ie/compare/169618/218685/trustpilot/vs/piggy)

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