---
description: Compare ManageEngine ServiceDesk Plus MSP vs Autotask PSA. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ManageEngine ServiceDesk Plus MSP vs Autotask PSA Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/30676/itsm/software) > [ManageEngine ServiceDesk Plus MSP \<span\>vs\</span\> Autotask PSA](https://www.capterra.ie/compare/169180/1004024/servicedesk-plus-msp/vs/autotask-psa)

# Compare ManageEngine ServiceDesk Plus MSP vs Autotask PSA

Canonical: https://www.capterra.ie/compare/169180/1004024/servicedesk-plus-msp/vs/autotask-psa

> Detailed comparison between ManageEngine ServiceDesk Plus MSP and Autotask PSA. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus MSP | Autotask PSA |
| **Overall rating** | 4.0/5 | 4.3/5 |
| **Total Reviews** | 5 | 155 |
| **Starting Price** | US$1,445.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Documentation, Videos |

## Best for

### ManageEngine ServiceDesk Plus MSP

ServiceDesk Plus MSP provides a comprehensive service desk to managed service providers with the ease of use SMBs need and the powerful features that enterprises demand to level-up their business.

### Autotask PSA

\-

## Key features

### ManageEngine ServiceDesk Plus MSP

- Analytics
- Asset Tracking
- Backup and Recovery
- Billing & Invoicing
- Change Management
- Client Portal
- Contract/License Management
- Customer Support
- Customisable Branding
- Dashboard
- IT Asset Management
- Incident Management
- Inventory Management
- Issue Management
- Knowledge Management
- Problem Management
- Project Management
- Reporting & Statistics
- Scheduling
- Ticket Management

### Autotask PSA

- Analytics
- Asset Tracking
- Backup and Recovery
- Billing & Invoicing
- Change Management
- Client Portal
- Contract/License Management
- Customer Support
- Customisable Branding
- Dashboard
- IT Asset Management
- Incident Management
- Inventory Management
- Issue Management
- Knowledge Management
- Problem Management
- Project Management
- Reporting & Statistics
- Scheduling
- Ticket Management

## Links

- [View ManageEngine ServiceDesk Plus MSP Profile](https://www.capterra.ie/software/169180/servicedesk-plus-msp)
- [View Autotask PSA Profile](https://www.capterra.ie/software/1004024/autotask-psa)
- [View Original Comparison](https://www.capterra.ie/compare/169180/1004024/servicedesk-plus-msp/vs/autotask-psa)

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