---
description: Compare Polycom UC Software vs Nextiva. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Polycom UC Software vs Nextiva Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Polycom UC Software \<span\>vs\</span\> Nextiva](https://www.capterra.ie/compare/168707/175788/uc-software/vs/nextiva)

# Compare Polycom UC Software vs Nextiva

Canonical: https://www.capterra.ie/compare/168707/175788/uc-software/vs/nextiva

> Detailed comparison between Polycom UC Software and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Polycom UC Software | Nextiva |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 7 | 919 |
| **Starting Price** | - | US$25.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | - | Videos |

## Best for

### Polycom UC Software

Apt for IT investments of small businesses or enterprises, it is a unified communications management platform suitable for open-standard and Microsoft environments.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### Polycom UC Software

- Call Recording
- Call Routing
- Chat/Messaging
- File Sharing
- Multi-User Collaboration
- Voice Mail

### Nextiva

- Auto-Dialer
- Automatic Call Distribution
- Call Recording
- Call Routing
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customisable Templates
- File Sharing
- Mobile Survey
- Monitoring
- Multi-User Collaboration
- Performance Management
- Survey/Poll Management
- Transfers/Routing
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions
- Virtual Voicemail
- Voice Mail

## Links

- [View Polycom UC Software Profile](https://www.capterra.ie/software/168707/uc-software)
- [View Nextiva Profile](https://www.capterra.ie/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.ie/compare/168707/175788/uc-software/vs/nextiva)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Polycom UC Software vs Nextiva Comparison - Capterra Ireland 2026","description":"Compare Polycom UC Software vs Nextiva. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/168707/175788/uc-software/vs/nextiva","about":[{"@id":"https://www.capterra.ie/software/168707/uc-software#software"},{"@id":"https://www.capterra.ie/software/175788/nextiva#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/168707/175788/uc-software/vs/nextiva#breadcrumblist"},"@id":"https://www.capterra.ie/compare/168707/175788/uc-software/vs/nextiva#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"Polycom UC Software","description":"Simple UC infrastructure for IT stuff and end users. Compatible with a variety of systems including Open SIP and Microsoft Lync.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/722aa471-42e9-47f4-8cbe-85fd17ba9da7.png","url":"https://www.capterra.ie/software/168707/uc-software","@id":"https://www.capterra.ie/software/168707/uc-software#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":7,"ratingValue":4.7},"operatingSystem":"Cloud"},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.ie/software/175788/nextiva","@id":"https://www.capterra.ie/software/175788/nextiva#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":919,"ratingValue":4.6},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ie/compare/168707/175788/uc-software/vs/nextiva#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/31035/unified-communications/software","@type":"ListItem"},{"name":"Polycom UC Software vs Nextiva","position":3,"item":"https://www.capterra.ie/compare/168707/175788/uc-software/vs/nextiva","@type":"ListItem"}]}]}
</script>