---
description: Compare Text Request vs Live Chat Software. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs Live Chat Software Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request \<span\>vs\</span\> Live Chat Software](https://www.capterra.ie/compare/167015/1071903/text-request/vs/Live-Support-Software)

# Compare Text Request vs Live Chat Software

Canonical: https://www.capterra.ie/compare/167015/1071903/text-request/vs/Live-Support-Software

> Detailed comparison between Text Request and Live Chat Software. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | Live Chat Software |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 1193 | 1 |
| **Starting Price** | US$59.00 | US$0.01 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Live Chat Software

\-

## Key features

### Text Request

- API
- Autoresponders
- Campaign Scheduling
- Canned Responses
- Customisable Templates
- Dashboard
- Live Chat
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Polls/Voting
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reminders
- Review Monitoring
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

### Live Chat Software

- Autoresponders
- Canned Responses
- Real-time Consumer-facing Chat

## Links

- [View Text Request Profile](https://www.capterra.ie/software/167015/text-request)
- [View Live Chat Software Profile](https://www.capterra.ie/software/1071903/Live-Support-Software)
- [View Original Comparison](https://www.capterra.ie/compare/167015/1071903/text-request/vs/Live-Support-Software)

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