---
description: Compare Text Request vs hellomateo. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs hellomateo Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request \<span\>vs\</span\> hellomateo](https://www.capterra.ie/compare/167015/1051241/text-request/vs/mateo)

# Compare Text Request vs hellomateo

Canonical: https://www.capterra.ie/compare/167015/1051241/text-request/vs/mateo

> Detailed comparison between Text Request and hellomateo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | hellomateo |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 1193 | 3 |
| **Starting Price** | US$59.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### hellomateo

B2C companies in retail, automotive, healthcare \&amp; services aiming to scale engagement with AI chatbots and automated customer journeys on WhatsApp and more\!

## Key features

### Text Request

- API
- Activity Dashboard
- Batch Communications
- Chat/Messaging
- Customer History
- Customisable Templates
- Feedback Management
- Inbox Management
- Interaction Tracking
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Reminders
- Reporting & Statistics
- SMS Messaging
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

### hellomateo

- API
- Activity Dashboard
- Batch Communications
- Chat/Messaging
- Customer History
- Feedback Management
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Reporting & Statistics
- SMS Messaging
- Surveys & Feedback
- Video Support

## Links

- [View Text Request Profile](https://www.capterra.ie/software/167015/text-request)
- [View hellomateo Profile](https://www.capterra.ie/software/1051241/mateo)
- [View Original Comparison](https://www.capterra.ie/compare/167015/1051241/text-request/vs/mateo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Text Request vs hellomateo Comparison - Capterra Ireland 2026","description":"Compare Text Request vs hellomateo. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/167015/1051241/text-request/vs/mateo","about":[{"@id":"https://www.capterra.ie/software/167015/text-request#software"},{"@id":"https://www.capterra.ie/software/1051241/mateo#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/167015/1051241/text-request/vs/mateo#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ie/compare/167015/1051241/text-request/vs/mateo#webpage","isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive texts without losing voice capabilities.\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.ie/software/167015/text-request","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/167015/text-request#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"hellomateo","description":"hellomateo is an AI-powered customer communication platform that enables businesses to automate marketing campaigns and guide customers through personalized journeys across WhatsApp, SMS, email, and postal. With an intelligent assistent and a centralized inbox, companies scale 1:1 communication, respond instantly to inquiries, and trigger automated messages based on customer behavior. hellomateo supports everything from lead capture and re-engagement to post-purchase campaigns—fully GDPR-compliant and integrated via API or native integrations into existing systems. Perfect for B2C brands looking to build lasting relationships through smart automation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/690d0568-4232-468a-b5e7-93d57ff659bb.png","url":"https://www.capterra.ie/software/1051241/mateo","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/1051241/mateo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"SMS Marketing Software","position":2,"item":"/directory/30842/sms-marketing/software","@type":"ListItem"},{"name":"Text Request vs hellomateo","position":3,"item":"https://www.capterra.ie/compare/167015/1051241/text-request/vs/mateo","@type":"ListItem"}],"@id":"https://www.capterra.ie/compare/167015/1051241/text-request/vs/mateo#breadcrumblist"}]}
</script>
