15 years helping Irish businesses
choose better software

Zendesk Suite vs Halo Service Desk

Halo Service Desk

by Halo Service Solutions

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US$55.00/month
£45.00/month

Overall

4.9 (7)
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Ideally suited to companies of all sizes and from any industry, looking for a fast, intuitive service desk solution.
10/10
  • Change Management
  • Configuration Management
  • Dashboard
  • Help Desk Management
  • Issue Tracking
  • Knowledge Base Management
  • Rules-Based Workflow
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Ticket Management
10/10
  • Change Management
  • Configuration Management
  • Dashboard
  • Help Desk Management
  • Issue Tracking
  • Knowledge Base Management
  • Rules-Based Workflow
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat