---
description: Compare SightMill vs Refiner. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SightMill vs Refiner Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [SightMill \<span\>vs\</span\> Refiner](https://www.capterra.ie/compare/163826/192855/sightmill-nps-software/vs/refiner)

# Compare SightMill vs Refiner

Canonical: https://www.capterra.ie/compare/163826/192855/sightmill-nps-software/vs/refiner

> Detailed comparison between SightMill and Refiner. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SightMill | Refiner |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 4 | 8 |
| **Starting Price** | US$199.00 | US$99.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Documentation |

## Best for

### SightMill

Offers great value and time-saving for marketing teams, product development, HR departments, and customer support. Quick and easy to setup, great support and fantastic value.

### Refiner

SaaS companies, fintechs, edtechs, marketplaces, product managers, growth marketers, customer success teams, and researchers.

## Key features

### SightMill

- API
- CRM
- Collaboration Tools
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- NPS Survey Structure
- Real-Time Data
- Reporting/Analytics
- Response Quotas
- Segmentation
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- URL Customisation
- Website Integration

### Refiner

- API
- CRM
- Collaboration Tools
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- NPS Survey Structure
- Real-Time Data
- Reporting/Analytics
- Response Quotas
- Segmentation
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- URL Customisation
- Website Integration

## Links

- [View SightMill Profile](https://www.capterra.ie/software/163826/sightmill-nps-software)
- [View Refiner Profile](https://www.capterra.ie/software/192855/refiner)
- [View Original Comparison](https://www.capterra.ie/compare/163826/192855/sightmill-nps-software/vs/refiner)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SightMill vs Refiner Comparison - Capterra Ireland 2026","description":"Compare SightMill vs Refiner. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/163826/192855/sightmill-nps-software/vs/refiner","about":[{"@id":"https://www.capterra.ie/software/163826/sightmill-nps-software#software"},{"@id":"https://www.capterra.ie/software/192855/refiner#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/163826/192855/sightmill-nps-software/vs/refiner#breadcrumblist"},"@id":"https://www.capterra.ie/compare/163826/192855/sightmill-nps-software/vs/refiner#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ie/#website"},"publisher":{"@id":"https://www.capterra.ie/#organization"},"inLanguage":"en-IE"},{"name":"SightMill","description":"We help successful organisations ask for and act on customer feedback.\n\nWe are a customer satisfaction platform using Net Promoter Score (NPS) surveys to help you ask for, analyze and act on customer and employee feedback. \n\nSend NPS surveys by email or SMS, on your website, or gather feedback at events.\n\nSightMill surveys are easy to customize and our tools help you understand trends by segment or customer in real-time. \n\nWe're a friendly, expert team who will help you get setup and running.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c59cc41f-f0d2-47e5-bca8-f1bef30fb4d5.png","url":"https://www.capterra.ie/software/163826/sightmill-nps-software","@id":"https://www.capterra.ie/software/163826/sightmill-nps-software#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":4},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Refiner","description":"Refiner is an in-app survey software designed to collect user feedback via web, mobile, and email surveys. It specializes in microsurveys with advanced targeting to reach the right users at the best times. Multi-channel functionality enables surveys to appear in apps, websites, or emails, while customization ensures brand consistency.\n\nThe platform integrates seamlessly with customer data platforms, analytics tools, CRMs, and automation systems, syncing survey data automatically. Its reporting dashboard tracks NPS, CSAT, and CES metrics, provides segmented analysis, and uses AI-powered tagging to uncover patterns.\nRefiner combines simplicity and depth, delivering actionable insights without manual effort. It supports customer satisfaction measurement and product research in one streamlined solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/963d8c1e-d6c1-42e8-ab4b-f4f4b58153ac.png","url":"https://www.capterra.ie/software/192855/refiner","@id":"https://www.capterra.ie/software/192855/refiner#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":8},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ie/compare/163826/192855/sightmill-nps-software/vs/refiner#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"/directory/30541/customer-satisfaction/software","@type":"ListItem"},{"name":"SightMill vs Refiner","position":3,"item":"https://www.capterra.ie/compare/163826/192855/sightmill-nps-software/vs/refiner","@type":"ListItem"}]}]}
</script>
