---
description: Compare Hotjar vs Usetiful. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotjar vs Usetiful Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Hotjar \<span\>vs\</span\> Usetiful](https://www.capterra.ie/compare/163516/202212/hotjar/vs/usetiful)

# Compare Hotjar vs Usetiful

Canonical: https://www.capterra.ie/compare/163516/202212/hotjar/vs/usetiful

> Detailed comparison between Hotjar and Usetiful. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Usetiful |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 541 | 9 |
| **Starting Price** | US$39.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

### Usetiful

Product Managers, UX Designers, Customer Success Managers, Sales and Marketing team, HR L\&amp;D team, and Growth Hackers. Focusing on user onboarding, feature adoption, and customer self-service.

## Key features

### Hotjar

- API
- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Engagement Tracking
- Monitoring
- Multi-Language
- Performance Metrics
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics

### Usetiful

- API
- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Engagement Tracking
- Multi-Language
- Performance Metrics
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.capterra.ie/software/163516/hotjar)
- [View Usetiful Profile](https://www.capterra.ie/software/202212/usetiful)
- [View Original Comparison](https://www.capterra.ie/compare/163516/202212/hotjar/vs/usetiful)

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