---
description: Compare Lumoa vs SurveySparrow. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lumoa vs SurveySparrow Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Lumoa \<span\>vs\</span\> SurveySparrow](https://www.capterra.ie/compare/160860/168823/lumoa/vs/surveysparrow)

# Compare Lumoa vs SurveySparrow

Canonical: https://www.capterra.ie/compare/160860/168823/lumoa/vs/surveysparrow

> Detailed comparison between Lumoa and SurveySparrow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lumoa | SurveySparrow |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 12 | 121 |
| **Starting Price** | €629.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Lumoa

Lumoa is for medium and large companies that operate in Europe and that process thousands of customer feedback per year.

### SurveySparrow

SurveySparrow targets Customer Experience, Marketing, Product, HR, IT, Sales, and Operations Managers across BFSI, Retail, IT, Healthcare, Automotive, Media, Government, Education, Hospitality, and E-

## Key features

### Lumoa

- API
- Customisable Branding
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### SurveySparrow

- API
- Customisable Branding
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View Lumoa Profile](https://www.capterra.ie/software/160860/lumoa)
- [View SurveySparrow Profile](https://www.capterra.ie/software/168823/surveysparrow)
- [View Original Comparison](https://www.capterra.ie/compare/160860/168823/lumoa/vs/surveysparrow)

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