---
description: Compare Formilla.com vs JivoChat. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Formilla.com vs JivoChat Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Formilla.com \<span\>vs\</span\> JivoChat](https://www.capterra.ie/compare/159670/178227/formilla-com/vs/jivochat)

# Compare Formilla.com vs JivoChat

Canonical: https://www.capterra.ie/compare/159670/178227/formilla-com/vs/jivochat

> Detailed comparison between Formilla.com and JivoChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Formilla.com | JivoChat |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 29 | 105 |
| **Starting Price** | US$24.99 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Formilla.com

Formilla.com serves the needs of customers from all industries around the world, including professional services (e.g. legal, medical, realty, etc.), ecommerce, and small and medium sized businesses.

### JivoChat

Website owners who wants to speak with their visitors: ecommerces, institutional websites, blogs, real state companies, schools, colleges and universities, shopping malls and pretty much any company.

## Key features

### Formilla.com

- Autoresponders
- Canned Responses
- Customisable Branding
- File Sharing
- Geotargeting
- Live Chat
- Mobile Access
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### JivoChat

- Automatic Call Distribution
- Autoresponders
- Canned Responses
- Computer Telephony Integration
- Customisable Branding
- File Sharing
- For Startups
- Geotargeting
- Lead Management
- Live Chat
- Mobile Access
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Video Conferencing

## Links

- [View Formilla.com Profile](https://www.capterra.ie/software/159670/formilla-com)
- [View JivoChat Profile](https://www.capterra.ie/software/178227/jivochat)
- [View Original Comparison](https://www.capterra.ie/compare/159670/178227/formilla-com/vs/jivochat)

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