---
description: Compare 3CX vs 11Sight. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs 11Sight Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> 11Sight](https://www.capterra.ie/compare/158704/213920/3cx/vs/11sight)

# Compare 3CX vs 11Sight

Canonical: https://www.capterra.ie/compare/158704/213920/3cx/vs/11sight

> Detailed comparison between 3CX and 11Sight. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | 11Sight |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 465 | 82 |
| **Starting Price** | US$350.00 | US$12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### 11Sight

11Sight is used by automotive dealerships, service departments, hospitality businesses, hotels, and revenue teams.

## Key features

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customisable Branding
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Real-Time Data
- Recording
- Screen Sharing
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing

### 11Sight

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customisable Branding
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Real-Time Data
- Recording
- Screen Sharing
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing

## Links

- [View 3CX Profile](https://www.capterra.ie/software/158704/3cx)
- [View 11Sight Profile](https://www.capterra.ie/software/213920/11sight)
- [View Original Comparison](https://www.capterra.ie/compare/158704/213920/3cx/vs/11sight)

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