---
description: Compare Delighted vs Simplesat. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Delighted vs Simplesat Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/32075/nps/software) > [Delighted \<span\>vs\</span\> Simplesat](https://www.capterra.ie/compare/157973/177336/delighted/vs/simplesat)

# Compare Delighted vs Simplesat

Canonical: https://www.capterra.ie/compare/157973/177336/delighted/vs/simplesat

> Detailed comparison between Delighted and Simplesat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Delighted | Simplesat |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 57 | 61 |
| **Starting Price** | US$134.00 | US$119.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Delighted

Any size organization that wants to collect, analyze \&amp; distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand.

### Simplesat

\- IT Service Providers (MSPs)&#10;- Technology companies with customer service teams&#10;- Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

## Key features

### Delighted

- API
- Commenting/Notes
- Complaint Monitoring
- Customisable Branding
- Customisable Templates
- Data Visualisation
- Email Management
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Website Integration

### Simplesat

- API
- Commenting/Notes
- Complaint Monitoring
- Customisable Branding
- Customisable Templates
- Data Visualisation
- Email Management
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Website Integration

## Links

- [View Delighted Profile](https://www.capterra.ie/software/157973/delighted)
- [View Simplesat Profile](https://www.capterra.ie/software/177336/simplesat)
- [View Original Comparison](https://www.capterra.ie/compare/157973/177336/delighted/vs/simplesat)

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